Purpose of the Job

Oversee all technical projects, system and software upgrades. Manage relationships with vendors, contractors and negotiate contracts for technical products and services for the organization.

Job Responsibilities

To systematize and document the tasks that are performed. Taking individual responsibility in setting up department work. 
Creating work schedules, implementing and monitoring the same. For first-level vendor communication and follow-ups. 
Telecom team internal escalations. Preparing vendor-wise reports on revenue generation. Preparing bill reports and acting on the same. 
Bill Utilization report generation.Indent raising and follow-up.
Extracting monthly wise report. Common number support Acting up on Department Lead guide.
Portal issues escalation and enhancement requirements by coordinating with IT. Resolving Bottlenecks in daily tasks.
Should be a good team player and should guide the team. Generating various reports 
Should create Workflow documents.Daily follow-up with team/vendor on respective tasks.
Coordinating regarding bandwidth down between IT, vendor and technicians, proper updates within the stakeholders
Complete handling of telecom portal mail ID which includes receiving all telecom requests and complaints.Future planning with vision.

Requirements